Carrier-published customer case study
Case study

National retailer moves from non-asset providers to an asset-based model

16 → 22

lanes awarded after the first year

A national retail chain that had relied substantially on non-asset providers for more than ten years moved its recurring freight toward an asset-based model. Results below are reported by Schneider and should not be interpreted as independent academic research.

Research credentials
Published by
Schneider
Title
Retailer’s Switch to Asset-Based Provider Yields Improved Communication and Capacity Management
Customer
Unnamed national retail chain
Transportation model
Multimodal, including intermodal and truckload
Research type
Carrier-published customer case study
Date
Described as a 2016 Schneider case study. The current Schneider page is undated; the same title was publicly circulated by a Schneider representative by April 26, 2016.
Customer case studySchneider (2016)Retailer’s Switch to Asset-Based Provider Yields Improved Communication and Capacity ManagementNational retail customer, multimodal transportationResults reported by Schneider · not independent academic researchView original (opens in a new tab)

Before: communication layers, transit inconsistency, control and brokerage-related costs. Change: recurring freight moved toward an asset-based model. After: the retailer expanded the award from 16 to 22 lanes.

What it found

100%

Coverage on the original 16 lanes

3,635

Orders delivered in the first year

96%

On-time pickup

98%

On-time delivery

28 min

Average shipper turn time

+30%

Volume spikes handled

Other research and case studies

All research →
Independent academic researchMIT: Asset carriers vs. non-asset providersMIT graduate researchMIT: The cost of routing-guide failurePeer-reviewed journal articleHershey: Carrier relationships and capacity commitmentConsultant-published client case study · ocean freightDrewry: Moving part of a network direct to carriersIndependent academic researchMIT FreightLab: Where brokers have the advantage

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Capabilities, lane evaluation and the one-lane start.

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